Pilot Reference
Flight Time & FDP Limits
Table A — Maximum Flight Time by Time of Report (Acclimated)
| Time of Report (Acclimated) |
Maximum Flight Time (hours) |
| 0000–0459 |
8 |
| 0500–1959 |
9 |
| 2000–2359 |
8 |
Table B — Maximum FDP Limits for Lineholders
Based on Scheduled Time of Start (Acclimated) and Number of Operational
Flight Segments:
| Scheduled Time of Start |
1 |
2 |
3 |
4 |
5 |
6 |
7+ |
| 0000–0359 |
9 |
9 |
9 |
9 |
9 |
9 |
9 |
| 0400–0459 |
10 |
10 |
10 |
10 |
9 |
9 |
9 |
| 0500–0559 |
12 |
12 |
12 |
12 |
11.5 |
11 |
10.5 |
| 0600–0659 |
13 |
13 |
12 |
12 |
11.5 |
11 |
10.5 |
| 0700–1159 |
14 |
14 |
13 |
13 |
12.5 |
12 |
11.5 |
| 1200–1259 |
13 |
13 |
13 |
13 |
12.5 |
12 |
11.5 |
| 1300–1659 |
12 |
12 |
12 |
12 |
11.5 |
11 |
10.5 |
| 1700–2159 |
12 |
12 |
11 |
11 |
10 |
9 |
9 |
| 2200–2259 |
11 |
11 |
10 |
10 |
9 |
9 |
9 |
| 2300–2359 |
10 |
10 |
10 |
9 |
9 |
9 |
9 |
Short Call Reserve FDP Limit (RDP Clock)
Table B + 4 HOURS or 16 HOURS — Whichever is Less
Legality Calculations
Max Taxi Out (Flight Time)
Flight Time Limit (Table A)
- Completed FT _____
= FT Remaining
- ETE
- STI _____
= Max Taxi Out
Latest Wheels Up (FDP Clock)
Report Time
+ FDP Limit (Table B) _____
= Must Block In
- ETE
- STI _____
= Latest Wheels Up
Latest Wheels Up (RDP Clock)
RAP Start Time
+ Table B + 4 (MAX 16) _____
= Must Block In
- ETE
- STI _____
= Latest Wheels Up
Pilot Daily Timeline — Day Prior to Trip Report
| Time |
Event |
| Day -4 Until 0930 LDT |
Daily Drop Limit |
| Day 4 at 0930 LDT |
Drop Availability Grid opens |
| 0930 LDT |
Opentime Live / Split Closes |
| 1030–1330 LDT |
Aggressive Bidding |
| 1330 LDT |
Process AGG Folders / Process RSV Assignments |
| NLT 1530 LDT |
Aggressive must be published |
| 1600–2000 LDT |
Pilot Calls about AVA Status |
| 3 hours prior to departure |
Trip Trade Closes |
Important Pilot Dates
| Event |
Date/Time |
| Blackout Period |
5th at 1200 MT to 11th at 1800 MT |
| CA DOT & Trip Trade Opens |
13th at 0900 LDT |
| FO DOT & Trip Trade Opens |
14th at 0900 LDT |
Common Pilot Transaction Codes
| Code |
Description |
| ACK |
Self Acknowledged |
| ADD |
Reserve Assignment |
| ADT |
Add from Open Time |
| AVA |
Available for Reassignment |
| AWD |
Initial Bid Award |
| D/P |
Training Displacement |
| DNE |
Did Not Extend FDP |
| DV8 |
DH Deviation |
| JRA |
Junior Assign (150% Pay) |
| L/S |
Late Show |
| M/P |
Management Displacement |
| N/L |
Not Legal |
| NSO |
No Show |
| NTR |
No Trip Rig |
| PAE |
Pay Admin Error |
| PAY |
Pay Protection |
| PV1 |
Vacation Day |
| PY1 |
5 Hr Pay Protect |
| RIA–RIE |
Inbound Short Calls |
| RNF |
Reserve Day Drop |
| RSA–RSE |
Short Call Reserves |
| RSL |
Long Call Reserve |
| RVA–RVE |
4HR Credit Short Call |
| SCN |
Sched Change Notification |
| SM2 |
Sim Support |
| TRD |
Transition Drop |
| TTA |
Trip Trade Add |
| TTD |
Trip Trade Drop |
| UTC |
Unable to Contact |
Who Do I Email?
Always include:
F9SOCCrewSchedulingOperations@flyfrontier.com
| Situation |
Additional Recipients |
| Absences |
See Absence Codes and Emails page |
| Absence involving training |
flightopstrainingschedulers@flyfrontier.com |
| Additional Rest Requests (more than 10 hours of rest) |
ChiefPilotOffice@flyfrontier.com |
|
Trip Removal/Schedule Modifications related to D/Q, IOE,
training events
|
flightopstrainingschedulers@flyfrontier.com AND
ChiefPilotOffice@flyfrontier.com
|
|
Removal or Issues for Company Business / Transiting
Prohibited Cities (Passport)
|
ChiefPilotOffice@flyfrontier.com |
Who Should the Pilot Reach Out To?
| Issue |
Contact |
| Concerns about an absence, L/S, or dependability issue |
Chief Pilot |
| FMLA or Leave of Absence |
LOA Department: loa@flyfrontier.com |
| Pay concerns |
Payroll: pilotpay@flyfrontier.com |
| Monthly Bidding, Base Swaps, Vacation |
Crew Planning: pilotcrewplanning@flyfrontier.com |
| Lost, Stolen, or Forgotten Badges |
Chief Pilot Duty Phone |
| RGS or SIM Training (including Hotels and Deadheads) |
FlightOps Training:
flightopstrainingschedulers@flyfrontier.com
|
| Logging into Windows |
Help Desk: 720-374-4400 |
| Logging into CrewWeb (CrewTrac) and FLiCA |
Crew Scheduling (CS Supervisor can reset) |
| Gate agent calls |
Answer questions and remind them to call the SOC Manager in
the future
|
Contacts
Crew Scheduling
|
Phone |
Email |
| General |
720-374-4540 |
F9SOCCrewSchedulingOperations@flyfrontier.com |
| Toll Free |
800-931-5085 |
|
| Supervisors |
720-374-4514 |
crewschedulingsupervisors@flyfrontier.com |
| Address |
4545 Airport Way, Denver CO. 80239 |
Pilot Contacts
| Role |
Phone |
Email |
| Pilot Crew Planning |
|
pilotcrewplanning@flyfrontier.com |
| Pilot Pay |
|
pilotpay@flyfrontier.com |
| Pilot Training |
720-710-4585 |
flightopstrainingschedulers@flyfrontier.com |
| Chief Pilot Duty Phone |
720-583-5875 |
ChiefPilotOffice@flyfrontier.com |
Pilot Training Centers
| Location |
Facility |
Address |
| DEN |
Airbus Training Center |
3500 North Windsor Dr. Suite #500, Aurora, CO 80011 |
| MCO |
Avenger Flt Group |
2612 Consulate Drive Suite 200B, Orlando, FL 32819 |
| MIA |
Airbus Training Center |
4355 NW 36th St., Miami Springs, FL 33166 |
| LAS |
Avenger Flt Group |
5475 S Decatur Blvd. Suite 112, Las Vegas, NV 89118 |
| DFW |
Avenger Flt Group |
4649 Diplomacy Rd., Fort Worth, TX 76155 |
Crew Room Contact Numbers
| Location |
Phone |
| DEN Crew Lounge |
720-809-7639 / 720-800-8215 |
| ORD Crew Lounge |
773-985-0711 / 0712 |
| MDW Crew Lounge |
— |
| MCO Crew Lounge |
407-362-9807 |
| MIA Crew Lounge |
786-408-9921 |
| FLL Crew Lounge |
754-755-0653 |
| TPA Crew Lounge |
813-666-4028 |
| TTN Crew Lounge |
609-493-5490 / 5491 |
| PHL Crew Lounge |
267-606-0659 / 267-687-0659 / 267-606-0447 |
| ATL Crew Lounge |
470-344-0353 / 404-777-9648 |
| DFW Crew Lounge |
469-935-7112 / 469-638-8406 |
| LAS Crew Lounge |
725-218-3391 / 725-210-5006 |
| CLE Crew Lounge |
216-293-8250 |
| PHX Crew Lounge |
602-609-5741 |
| SJU Crew Lounge |
727-476-8964 |
Legality Discussion Scripts
High FDP — Voicemail While In Flight
"Good Afternoon, [Crewmember Name]. You are currently projected high on
FDP. When you arrive, please give us a call to discuss your FDP limit
and latest wheels up."
High FDP — Prior to Last Flight
"Good Afternoon, [Crewmember Name]. I am calling about your FDP limit
today. Currently, you are projected XXXX/XXXX FDP. Are you fit to
extend?"
If the Pilot Asks for Math
"With your FDP limit of XX hours today, your ETE of XXX and STI of XXX,
your latest wheels up time is XXXX."
If the Pilot Disagrees
"Thank you [CA/FO Name]. Again, we are calculating your wheels up as
XXXX. If you still disagree with this, your next point of escalation is
to speak with your Chief Pilots Office."
Either Willing or Not Willing to Extend — Always Provide Latest Wheels
Up
"Thank you for letting us know. Your original latest wheels up without
an extension is XXXX. With your extension, your latest wheels-up time is
XXXX."
High Flight Time
"Good morning, [Crewmember Name]. I am calling about your remaining
flight time for today. Your flight time limit is XX hours. We are
currently showing you projected at XXXX/XXXX flight time and your max
taxi out for this flight is XXXX."
High Flight Time — If Pilot Asks for Math
"With your flight time limit of XX hours today, we have subtracted your
previous flight time of XXXX hours, your ETE of XXX and STI of XXX of
this flight. Your max taxi out is XXXX."
High Flight Time — If Pilot Disagrees
"Again, we are calculating your max taxi out time as XXXX. If you still
disagree with this, your next point of escalation is to speak with your
Chief Pilots Office."
Requests for Additional Rest
When pilot requests additional rest (regardless of reason):
"What report time will you need to receive your 8 hours of uninterrupted
rest opportunity to be fit for duty?"
When pilot requests a report time providing more than 10 hours of
rest:
"Thank you [CA/FO Name], I will get the report time delayed out for you.
Just to confirm, you will need a XXXX report to receive your 8 hours of
uninterrupted rest opportunity. Will you need the full 45 (or 60) minute
briefing?"
30 in 168
CBA 12.F.2 —
No Pilot shall be scheduled to receive less than a 31 hour Rest
Period in any consecutive 168 hour period prior to the start of any
Flight Duty Period or Reserve Duty Period. Actual rest may be less
than 31 hours but not less than 30 hours.
-
Rest is measured backward from the start of each
RDP and FDP.
-
Verify EVERY RDP and FDP, both in base and out of
base.
-
Identify the 168-hour window prior to the FDP/RDP and confirm that
31 hours of rest were scheduled so the pilot could reasonably expect
at least 30 hours of actual rest at the time the rest period begins
(prospective in nature).
Where in the Contract?
| Topic |
CBA Section |
| Hotel Accommodations |
Section 5 |
| Long Stay |
5.B.8 |
| Day Rooms |
5.B.9 |
| Duty Limitation |
12.D |
| 14-hour limit |
12.D.1 |
| 16 hr. max |
12.D.4 |
| 10½ hour rule |
12.D.1.a |
| Changing from Operating to DH FDP Limit |
12.D.5 |
| 0400 Rule |
12.D.3 |
| Rest Limitations |
12.F |
| Return to Work |
14.D |
| FLiCA Rules |
25.L – 25.O |
| Reassignment Rules |
25.P |
| Reserve |
25.R – 25.U |
| Long Call |
25.S |
| Short Call / RDP Changes |
25.T |
| Aggressive |
25.T.7 |
| FDO |
25.U |
Where in the FAR?
Flight Operations Manual (FOM) — Volume 1, Section 10.50
| Topic |
Page |
| Flight Time Limits (Table A, FT Cumulatives) |
pg. 4 |
| FDP Limits (Table B, FDP Cumulatives) |
pg. 5 |
| Short Call RDP Clock |
pg. 6 |
| Flight Time Extensions |
pg. 7 |
| FDP Extensions |
pg. 8 |
| Rest Limitations |
pg. 9 |
| Nighttime Operations |
pg. 9 |
Pilot Absence Codes, Emails, and Calling in Well
Absence Codes
| Code |
Description |
| SIC |
Sick |
| HSK |
Portion of Duty Period |
| FAT |
Fatigue |
| UTC |
Unable to Contact |
| NSO |
No Show |
| L/S |
Late Show |
| PRJ |
Commuter |
| RPP |
Anything else |
| RBR |
Removal Before Report |
Email Format
Subject:
BASE – POSITION First Last NUMBER Code Used
Example: D-FO Jim Smith 412345 SIC
-
Include a screenshot of the pilot's schedule, pairing, and a brief
description of the situation.
-
If the absence takes place in an outstation, include a screenshot of
the pairing before/after modification.
Distribution List:
- ChiefPilotOffice@flyfrontier.com
- F9SOCCrewSchedulingOperations@flyfrontier.com
Return to Work / Calling in Well
- Rejoin original trip if it passes back through domicile.
- Pick up opentime.
-
RDP that most closely matches the end of the original sequence. (RV-
Days)
- Remain marked out.
Reassignment / Recrew Checklist
- Legalities checked for pairings and schedule
- Pairings modified to reflect changes
- Pay protection, AVA and/or N/L added if required
- Comments added to pairings and schedules
- Booked additional deadheads
-
Confirmed layover details (Hotel/GT) — Hotel may be requested in
base for pilots
- ADV of change
Reserve Types
| Reserve Type |
Phone Available |
Short Call RDP End |
Call Out |
Call Back |
| RSL |
0000–2400 |
N/A |
12 Hours |
2 Hours |
| RSA |
0300–1330 |
1700 |
2 Hours |
10 Minutes |
| RSB |
0800–1830 |
2200 |
2 Hours |
10 Minutes |
| RSC |
1200–2230 |
0200 |
2 Hours |
10 Minutes |
| RSD |
1700–0000 |
0700 |
2 Hours |
10 Minutes |
| RSE |
1900–0200 |
0900 |
2 Hours |
10 Minutes |
Reserve Window — What Window Does the Trip Report In?
| Window |
Phone Available |
When Looking at the DAG |
| AM (RSA and RSB) |
0300–1830 |
0300–1159 |
| MID (RSC) |
1200–2230 |
1200–1659 |
| PM (RSD and RSE) |
1700–0200 |
1700–0200 |
Pilot Assignment Cheat Sheet
Order of Assignments
- Management
- Aggressive
- AVA
- Reserve Extension
- Consolidation
- FDO
- Bucket
- WTF – Want to Fly
- FIFO
- PAF
- Last Chance Management
Aggressive Assignments
- Award Short Calls first, then Long Calls.
-
Short Calls will be awarded if the trip matches day for day or
remaining reserve workdays minus one. All other requests are at our
discretion.
-
Trips longer than the days of availability will also be
awarded.
-
Trip must also report in the Pilot's window: AM (0300–1830),
MID (1200–2230), PM (1700–0200). Any trip outside the
Pilot's Window is at our discretion.
-
Long Calls may be denied if there is any window that has a negative
DAG other than the window they are bidding in.
- Remove RDP on day one of the assignment.
- Transaction Code: AGG
- Comment Format:
AGG D3000:05AUG
AVA Assignments (Prior to 1600 LDT Day Prior)
- Run an AVA report. Are any AVAs available to be assigned?
- Assign AVAs in Reverse Seniority order to those available.
-
PAY over the original footprint of the pairing worth 00:01 Credit.
- Transaction Code: ADT
-
Comment Example:
Assigned D3001:06AUG over AVA
Trip Assignments
-
Pick the longest trip (by the number of calendar days) with the
earliest report to assign first.
-
Assign remaining trips (RSL's first if available, then move on to
short calls).
- Don't forget your Order of Assignments!
-
Advise the Supervisor if any Consolidation Pilots are used
for the day.
- The RDP remains on day one of the assignment.
- Transaction Code: ADD
- Comment Format:
ADD D3000:05AUG
- Assign any sick calls that report tomorrow for Pilots.
FDO vs. Long Call
| Topic |
Traditional RSLs |
FDOs |
| Aggressive Reserve |
CAN Participate (25.S.5) |
CANNOT Participate (25.U.2) |
| RSV Day Swaps and Drops |
CAN Swap or Drop (25.V.1) |
CANNOT Swap or Drop (25.U.2) |
| Max RDPs per month |
Max of 6 RDPs per month (25.S.4.a) |
Requires release of 31hr break after short call |
| Consecutive RDPs |
No more than 2 consecutive RDPs (25.S.4.b) |
No RSL following a short call RDP when converting an FDO
pilot (25.U.3)
|
| Release |
Released back to RSL following last RDP (25.S.3) |
Cannot convert on first day of FDO block (25.U.3) |
| Restrictions |
Never on last day of RSL (25.S.4.d) |
Never on first day of FDO block (25.U.3) |
DV8 Procedures
Inside of Pairing
- Change Record Locator to
DV8
- Update OA column with
F9
-
Comment Example:
DV8 from DEN-LAS on 08AUG
Outside of Pairing
-
Comment Example:
DV8 from DEN-LAS on 08AUG
Booking Offline Pilot Deadheads
All offline tickets purchased for Pilots require an email sent to:
- crewschedulingmanagers@flyfrontier.com
- crewschedulingsupervisors@flyfrontier.com
Email Subject Line:
-
Format 1 (Generic DHs):
POS First Name Last Name ID NUMBER Offline DH Flight# City
Pair, Date
-
Format 2 (Middle Seat):
POS First Name Last Name ID NUMBER Middle Seat DH Flight# City
Pair, Date
-
Example:
CA John Smith 423456 Offline DH Flight 1234 DEN-SFO,
11FEB
Body of Email: Include screenshots of the booking
information and the entire seat map.
